Updated Information for Small Animal Clients

During the COVID-19 pandemic Chine House vets have remained open to provide essential and emergency care for our client’s pets. There has been a significant increase in pet ownership and the UK is facing a huge shortage of vets, nurses and veterinary staff.
We aim to continue to provide the highest standards of veterinary care and have to prioritise to ensure the most urgent cases are seen promptly, therefore we will continue to keep some same day appointments and ask that all non-urgent and routine appointments are made as far in advance as possible. Unfortunately we are still not able to accept new patients at this time.
While nationwide restrictions have changed we are continuing to work in a way that protects our staff and clients as safe as possible. We are working hard to keep the practice open, should any staff contract Covid and need to isolate (and those colleagues who are not double vacccinated) the consequences could mean a reduction in the number of appointments or worse case to close the hospital.
When visiting the premises you MUST wear a mask inside the building at all times. Only one person is permitted to enter the consultation room with your pet.
Masks and hand sanitizer are available at the entrance to reception.
If you do not wish to wear a mask or are exempt we will carry out the consultation in the car park as before. Please call reception on arrival.
Thank you for your continued support and understanding.
The Chine House Team.