Vacancy for RVN

Due to continued expansion, we are looking for an experienced RVN (or 2nd/3rd yr student) to join our ever-growing small animal and exotic team. You must be enthusiastic and show initiative within the role. An interest in exotics, experience is not necessary as full training will be provided. Chine House is a fast paced environment with a focus on developing your nursing skills (there is no reception work for our nurses we have a team of 17 receptionists to cover). CPD encouraged with a yearly allowance. We provide our own OOH service, with night and weekend shifts shared between the team of 17 nurses.  You will work 37.5 per week and given adequate lieu time for evenings and weekend shifts.  Competitive salary depending on experience.

To apply, please complete an application form and return it to the Practice Manager at Chine House or send by email to the Practice Manager,

Vacancy – Accounts Assistant

Due to internal re-organisation, Chine House are looking to recruit a full time Accounts Assistant to join our busy team.

This is a varied role with duties including;  account queries and payments, debt control and debt chasing, emails, post, account billing and credits, filing and general office duties.

37.5 hours a week Monday to Friday with ½ hour break for lunch.

The right candidate must be numerate, comfortable using computers (Microsoft programmes and our own practice management system) and a team player.

Please send in your Application form to the Practice Manager by the closing date of Friday 23rd August 2019:

We did it!

3067 meters climbed – and 3067 meters descended which is tough going on the knees!

1071 miles driven by 3 dedicated drivers

124 litres of water drunk (kindly donated by Swithland Water

27 Climbers with the age range between 11 and 53, this weekend successfully completed the National 3 Peaks Challenge to raise funds for the Matt Hampson Foundation and The Cinnamon Trust.

We left Chine House on Friday afternoon for the long journey to Fort William.  Absolutely stunning scenery on the way up and watching the sun set over the Scottish mountains.  After our very late evening meal it was off to bed and then up again for 6am breakfast.  A short drive to the base of Ben Nevis and our climbers were ready for the off at 7am.

As the first climbers arrived back at base, we became aware of an injury to one of our team, Jess had fallen badly and injured her ankle and was unable to walk.  It was touch and go if we were going to call Mountain Rescue – Martin ran down to the Mini Buses for the first aid kit and ran back to Jess with bandages and strapped her ankle.

The decision was made to get the remaining climbers into 2 of the buses and head towards Scafell Pike.  One bus remained and Martin and David got Jess down to the bus and then headed off to try and catch up – unfortunately they were just too far behind to make Scafell so headed to our next scheduled stop to meet up with the team before heading to Snowdon.

Although we were a little behind schedule due to traffic and limited speed on the mini buses the challenge was completed when the team arrived in Llanberis after climbing Snowdon.   A very tired lot then made our way home to Chine House where we received a hero’s welcome from family and friends, and special thanks to Annie and Leo Manger for their fantastic welcome home posters.

The last photos are of our team and what they did when they got home (after showering!) – as you can see most of us missed our furry friends and a decent meal, oh and perhaps the odd glass of wine!

Jess had in fact broken her ankle and is now wearing a very dashing moon boot!

Chine House would like to thank all our supporters who have helped us smash our £3000 target!  With the cash donations still coming in we’re hoping to reach £6000 which is absolutely phenomenal!

Chine House achieves RCVS Accreditation

Chine House is proud to announce we have passed our hospital inspection and maintained our Hospital Accreditation.

The RCVS Practice Standards Scheme (PSS) is a voluntary initiative to accredit veterinary practices in the UK.

Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care.

It offers peace of mind to clients of accredited practices and a more informed choice to the animal-owning public.

To become accredited, practices volunteer for rigorous assessment every four years and will have met a range of minimum standards including hygiene, 24-hour emergency cover, staff training, certain types of equipment and cost estimation procedures.


Small Animal Insurance Claims – Policy

There are different levels of cover provided by Insurance companies, please check your policy or with your insurer to ensure the procedure/treatment is covered.  If you are making a claim please bring your claim form with you when you collect your pet having completed the owners section of the form, please include your policy number and sign the form.  Our insurance team will then complete the rest of the form and send this to your Insurance Company.  For any queries please contact our insurance department on 01509 812446 or

We are able to offer a direct insurance claim service on claims over £300 provided that:

  • Your policy excess is paid on collection of your pet
  • You must provide a copy of your policy and a claim form when you collect your pet
  • Any fees incurred for completion of the insurance form are paid on collection of your pet*

*Fees for all claims: – £13.67 for new claims and £6.80 for continuation claims

Chine House National 3 Peaks Challenge

In June this year a team of 26 from Chine House Veterinary Hospital will be taking part in the National 3 Peaks Challenge. We will be climbing Ben Nevis, Scafell Pike and Snowdon within 24 hours to raise money for our chosen charities, The Matt Hampson Foundation and The Cinnamon Trust.  Please help us achieve our target by donating via the link at the bottom of the page.

The Matt Hampson Foundation’s aim is to provide advice, support, relief and/or treatment for anyone suffering serious injury or disability which has arisen from any cause, but in particular from participation in or training for any sport, sporting activity or other form of physical education or recreation. Matt Hampson suffered an accident in 2005 during an England Under 21 rugby training session, Matt has battled hard to live as normal a life as possible. Paralysed from the neck down and breathing via the aid of a ventilator. Today Matt as well as his Foundation duties which include, visiting, mentoring, providing advice and fundraising, Matt delivers inspirational talks to young people and businesses around the country. He is also a forwards coach at Oakham School and Oakham Rugby Club, an ambassador for both the RFU’s injured Players Fund and Restart (The Professional Rugby Association’s charity). Patron of Special Effect a charity set up to help disabled children communicate through technology.

The Cinnamon Trust is the only specialist national charity which seeks to relieve the anxieties, problems, and sometimes injustices, faced by elderly and terminally ill people and their pets, thereby saving a great deal of human sadness and animal suffering. Their primary objective is to respect and preserve the treasured relationship between owners and their pets. To this end it works in partnership with owners to overcome any difficulties that might arise. A national network of over 15,000 community service volunteers has been established to provide practical help when any aspect of day to day care poses a problem – for example, walking the dog for a housebound owner.

A national fostering service is provided for pets whose owners face a spell in hospital – volunteers take pets into their own homes and supply love and care in abundance until owner and pet can be reunited.

The Cinnamon Trust also provides long term care for pets whose owners have died or moved to residential accommodation which will not accept pets.

No Deal Brexit

Are you travelling abroad with your pet?
If we end up with a ‘No Deal’ Brexit please note that a pet passport will not suffice for travel to the EU, you will also need a health certificate prior to travelling. Please contact us on 01509 812446 for further information.

Veterinary Groom & Nursing Assistant Required

We are looking for an enthusiastic groom and nursing Assistant for a full time position in our well-equipped Equine Hospital in Leicestershire.

Previous equine experience is essential. Candidates must be confident around an array of horses and competent in all aspects of equine husbandry. We are looking for someone who uses their own initiative can work on their own and in a team.

The candidate must have achieved a minimum of 5 GCSE’s at grade A-C / 9-4 or equivalents to include Maths, English Lang and Science 3 GCSE’s.

Regular out of hours on a 1 in 6 rota will be required along side the head nurse including weekends.

Please complete an application form ( and return to by 9am 25th March 2019.

Equine Flu Outbreak

As you are probably aware there have been multiple flu outbreaks around the country. The current advice is to make sure that your horse has been vaccinated within the last 6 months to reduce the symptoms and spread of the disease. If your horse is unvaccinated the advice is to start a vaccination course. We will keep you updated of the current advice from the Animal Health Trust as and when we receive it.

There has been an outbreak of equine influenza in Leicestershire. Horses affected by equine influenza, especially unvaccinated horses, can show significant signs of illness including a fever, cough, nasal discharge and reduced appetite. Please check your horse’s passport and make sure vaccinations are up to date. To book a vaccination please contact the practice on 01509 812445. If you need to re-start a vaccination course we will provide one free vaccine as part of your horse’s primary vaccination course. Get in touch to find out more and book your appointment.

Important Announcement Regarding Our Farm Animal Business

For the past 6 months we have been trying to recruit a farm vet to replace one of the vets that left the Practice last year, however despite all our efforts we have not been able to do so.  We are now losing two more key members of our farm animal team and therefore we feel that we will no longer be able to offer the full farm animal service that our clients deserve.  It is with a heavy heart that, as from 1st May 2018 and after 66 years, the Chine House Partners have had to make the agonising decision to no longer offer a farm animal service.

 We want to make sure that our farm clients continue to receive the best service and good value for money, so we have taken time to consider alternatives. After discussions with The Park Veterinary Group (Leicester), we believe that they will be able to offer a prompt, friendly and expert service. They have a team of 6 dedicated farm animal vets. They are based in Leicester but already cover most of the same geographical area as ourselves, we are recommending Peter Orpin, Tracy Bainbridge and the rest of the Park Vets based on the level of experience, expertise and service we expect that they can offer.

 Our Equine and Small Animal business is by no way affected by these changes and we continue to provide our usual service for these animals.

Please note we will not be able to provide an ongoing service for camelids and we are recommending Scarsdale Veterinary Group

 If you require any further information or advice please contact us on: 01509 812445 and we will be happy to help.

 Finally, at what is a very sad time for us, The Partners at Chine House would like to thank all of our farm clients for their custom over the years and wish them all the very best for the future.