Entries by msimmonds

Corona Virus Update for Equine Clients 28 July 2020

As the government lockdown restrictions are gradually being lifted, our ways of working at Chine House are changing with them. We are nearly back up to our full staffing levels and the services offered have many less restrictions. Vettings can now take place at clients’ premises/dealers’ yards as well as at the hospital and we […]

COVID-19 UPDATE FOR EQUINE CLIENTS

  14th May 2020 We hope that you and your families are all fit and well. In light of the new government announcement, we will be making changes to our working practices beginning on Monday 18th May. Of course these changes can only take place as long as we all continue to stick to social […]

IMPORTANT INFORMATION RELATING TO INSURANCE CLAIMS

Unfortunately due to increasing number of Insurance Companies ceasing to accept direct claims from us we can no longer continue to offer this service for the time being.   Therefore if you are insured you will need to pay in full for your animals treatment and then claim the money yourself from your insurance company. […]

Covid-19 – Important Information for Clients

If you have an appointment with a vet please come to the hospital. On arrival please park in one of the numbered bays in the main car park then you MUST call reception (01509 812446). Give the receptionist your name, your pets name and the bay number. DO NOT ENTER THE HOSPITAL UNDER ANY CIRCUMSTANCES. […]

COVID-19 UPDATE FOR CLIENTS

Small Animal and Exotics: If you or any family member have any symptoms of Covid-19 (persistent cough or fever), have visited a high risk country (as published on gov.uk) or are self-isolating, please do not come into the hospital. If your animal is in need or urgent veterinary care please arrange for someone else to bring […]

COVID-19 VIRUS

Chine House will follow the government’s advice regarding the COVID-19 virus. As a client of Chine House if you are experiencing any of the symptoms of the virus (cough, difficulty in breathing, fever) then please self isolate. Do not come into the practice. You can either send your animal with someone else or postpone your […]

We did it!

3067 meters climbed – and 3067 meters descended which is tough going on the knees! 1071 miles driven by 3 dedicated drivers 124 litres of water drunk (kindly donated by Swithland Water https://www.swithlandspringwater.co.uk/) 27 Climbers with the age range between 11 and 53, this weekend successfully completed the National 3 Peaks Challenge to raise funds […]

Chine House achieves RCVS Accreditation

Chine House is proud to announce we have passed our hospital inspection and maintained our Hospital Accreditation. The RCVS Practice Standards Scheme (PSS) is a voluntary initiative to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care. […]

Small Animal Insurance Claims – Policy

There are different levels of cover provided by Insurance companies, please check your policy or with your insurer to ensure the procedure/treatment is covered.  If you are making a claim please bring your claim form with you when you collect your pet having completed the owners section of the form, please include your policy number […]